21 Digital Trends for 2021: What's Ahead in Virtual Public Engagement

ASC’s digital experts put you ahead of the curve.

Stay Current in a Changing World

ASC’s digital strategists put it all on the table to identify 21 trends in 7 categories that will impact virtual engagement in 2021. These innovations can help you reach and engage wider, more representative audiences right where they are. Each week, we look at a new trend and deliver the pros, cons and how-tos of adding it to your strategy.

Read every Tuesday—this week’s trend: #1: Citizen experience (CX): The most significant trend in public engagement coming out of the pandemic.

Audio-Voice

Get ready for voice-first engagement.

Building / Backend

Accessible, user-friendly engagement just got easier.

Community Collaboration

Give everyone a seat at the table with interactive tools.

Information Sharing

Connect with your audience like never before.

Phone / Mobile

Reach your audience wherever they are.

Social Media

Turn social interaction into community-building dialogue.

Virtual Meetings / Video

Turn meetings into virtual experiences.